Retailers are falling out of love with returns, and that may be a boon to customers.
An inventory surplus in everything from toys and garden furniture to jackets and workout clothes has caused major retailers to consider refunding customers for returned items while also letting them keep their goods to avoid dealing with more glut, according to Fox Business.
Some of the big names weighing that option are Target, Gap Inc., Walmart and American Eagle, among others.
Forbes reported on how the influx of returns has encumbering retailers since early 2021.
Back then, UPS took in 1.