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Connected Services | MyGenesis (2024)

":""; err_msg += "

VIN#: "+userVin+"

This VIN is currently associated with another account. If you recently purchased this vehicle, please submit a change of ownership form. Thank you. Request Update Vehicle Ownership

"; //var err_msg = "

"+data.E_IFFAILMSG.ModelInfo[0].ModelYear+" "+data.E_IFFAILMSG.ModelInfo[0].ModelName+"

VIN#: "+userVin+"

The VIN entered is registered to another MyGenesis account. Please check your information and try again.You may also contact Genesis Customer Care for further assistance. To expedite your registration request, please submit the following documents to customercare@genesismotorsusa.com. We will respond shortly.

  • Current vehicle registration (or Temporary Registration)
  • Driver's License or Photo ID
  • Buyer's Order or Sales Contract or Title Transfers

Please include your Genesis Owners Website email address when sending documentation.