Chicago • Whenever Rachel Orden calls for an Uber, the 20-year-old Michigan State University sophomore immediately walks to the back of the vehicle to check the license plate number, then opens the door and waits for the driver to say her name before getting in.
“How could I get out? Could I unlock the door? Who do I have on speed dial? Could I jump out safely if I needed to? All that goes through my mind,” said Orden, of Naples, Florida, who uses the ride-hailing service about once a week, usually when going out at night.