The creator of the wildly popular video game “Fortnite” has been given an "F" rating from the Better Business Bureau after not addressing hundreds of complaints from concerned customers.
The BBB said that over the past year, it has received more than 270 complaints about Epic Games, which has made a fortune from "Fortnite" and other popular video games. Most of the complaints regard customer service issues and problems with refunds and exchanges - and most of them were never addressed by the Cary, N.C.-based company, the BBB said in a news release.
A spokesman for Epic Games said in a statement Thursday that the company is not affiliated with the BBB and that it has "redirected all player submitted complaints from the BBB to our Player Support staff.