A Centerville adoption agency could lose its license if it doesn’t fix alleged violations in its billing and record keeping practices uncovered in a monthslong Department of Human Services investigation.
On Oct. 6, Heart and Soul Adoptions Inc. received a notice from DHS that said its license had been put on conditional status because of “a lack of transparency in billing practices and insufficient record keeping practices.”
The agency has since appealed the notice, a Heart and Soul Adoptions representative said in an email. A hearing for the appeal has not yet been scheduled.