Andrew Shaw made a homophobic slur, and everyone watching on TV saw it.
The prejudice and bigotry experienced by minorities is normally NOT the kind of big, shocking and unconscionable acts that are recorded and broadcast on cable news.
Instead, they are subtle and transient experiences, ones faced repeatedly that accumulate every day. Eventually they can overwhelm you. They're insidious.
Last night the Blackhawks' Andrew Shaw called a referee a faggot. Twice. This was another example of one of those subtle experiences of prejudice that can slowly and gratingly accumulate on you every day.