TORONTO - Maple Leaf Sports and Entertainment has apologized to Toronto FC season ticket-holders for an email mixup that sent personal information to the wrong people.
MLSE attributed the mixup to a “system error.”
Traditionally the MLS club reaches out to season ticket-holders in advance of the season kickoff to confirm the proper address to courier their ticket package, which usually comes with a TFC members’ commemorative scarf.
“We look forward to continuing this long-standing tradition with you,” the email said. “To ensure you successfully receive your scarf, please review your delivery information below. If this address is correct, no action is required.