Inept.
At a level that strains credulity, frankly.
Over the last couple of years, the team has undergone a sea change on its business side, executives and employees cycling in and out, sometimes for the stated goal of improving the culture of the franchise. Through it all — maddeningly so for many, fans included — owner Daniel Snyder remains, and so does the dysfunction.
How else to explain what happened last week?
No, this time we're not talking about the vile emails from former team president and general manager Bruce Allen to buddies Jon Gruden and Jeff Pash, or the investigation into the pernicious workplace environment for which the NFL won't release the findings.