Madrid Open organisers have apologised to players and fans for the "unacceptable decision" to not allow the women's doubles finalists to make presentation speeches.
Victoria Azarenka and Beatriz Haddad Maia beat Americans Jessica Pegula and Coco Gauff 6-1 6-4 on Sunday.
All finalists in the singles and the men's doubles addressed the crowd after their matches.
Organisers say they have apologised directly to the four players involved.
Tournament chief executive Gerard Tsobanian said: "We sincerely apologise to all the players and fans who expect more of the Mutua Madrid Open tournament.