Like millennials and LOST, I think social media culture gets a bad rap from time to time. Yes, there are bad parts of town and oh my God never go into a comment section on a news site or YouTube, but generally-speaking, most people are normal online just like they are in real life.
One aspect I've never really liked is the way it seems to have accelerated our final judgments. It's either THE BEST SHOW ON TELEVISION or it's THE WORST SHOW EVER. There's very little in-between these days. We like something, therefore we LOOOOOOVE it. And vice versa.