Stranded holidaymakers have hit out at the 'disgusting' service after Gatwick Airport suspended all flights yesterday afternoon.
Passengers faced massive delays, last-minute diversions to other London airports and missed connections after a Boeing 777 British Airways flight had to make an emergency stop on the runway due to 'having hot brakes'.
This sparked chaos for thousands of Brits hoping to kick summer off with a holiday as any flights due to take off or land at the airport were temporarily suspended.
One passenger told MailOnline of the 'terrible and extremely poor service' their elderly parents experienced after they became stranded in Santorini.