Gervinho and Adem Llajic were among five Roma players denied entry to Indonesia as part of the club's visit to Jakarta.
Roma CEO Italo Zanzi spoke of his disappointment for Indonesian fans after five of the club's players were denied entry to the country.
The Serie A club is visiting the country as part of its preparations for the new season but encountered problems at customs upon its arrival in Jakarta.
Seydou Doumbia, Gervinho, Victor Ibarbo, Adem Ljajic and Antonio Sanabria were all held up by immigration and later took a flight back to Rome.
"It's an honor to be here in Indonesia but we apologize for our delay.