Kalidou Koulibaly admitted it is a difficult moment for Napoli after settling for a 1-1 draw against RB Salzburg at Stadio San Paolo.
Hirving Lozano saved Carlo Ancelotti's men from defeat with his 40th-minute equaliser after Erling Haaland broke the deadlock from the penalty spot in the 11th minute.
The Senegal international gave away the penalty after tripping Hee-Chang Hwang in the 18-yard box.
Tuesday's result stretched Napoli's recent poor run of results as they are yet to win a game since October 23, when they defeated the same Austrian opponents 3-2, with three of their last four games ending in draws.