At just 18 years of age, Gianluigi Donnarumma had already grown sadly accustomed to dealing with the fury of AC Milan's frustrated fans but, on the evening of December 13, he could take no more.
As he ran towards his goal ahead of a Coppa Italia clash with Verona at San Siro, the goalkeeper looked up towards the Curva Sud and saw a banner that stopped him dead in his tracks.
Milan captain Leonardo Bonucci did his best to comfort his teenage team-mate but Donnarumma was unable to hold back the tears.