**RECORDING BEGINS**
S.Servais: Alright folks, let’s get right into it. Where did the plan go wrong, how did this happen? I thought we had a plan for this?
**indistinct muttering**
D.Gordon: Well, Scott, I think we’ve identified a few key areas where our tactics didn’t quite line up.
S.S.: Go on, Sergeant Gordon.
D.G.: Okay so remember this?
S.S.: ...no, what is that?
**loud sigh**
D.G.: Sir, do you check your email?