In a day and age where technology is essential to every day life, the Sacramento Kings are looking to utilize the importance society places on technology to make fans’ experiences the best they can be.
At the beginning of the month it was announced that the Kings would become the first NBA team to use chatbots. Then, they officially introduced the chatbot KAI, (Kings Artificial Intelligence) through their social media platform, which can be accessed through Facebook Messenger.
This is not surprising, as owner Vivek Ranadivé is incredibly tech savvy and the franchise has ventured into similar ideas like this before.