5:50 PM PT -- The Chiefs have cut Kareem Hunt, and say he lied to the team when they spoke directly to him about the incident.
A source connected to the NFL investigation tells TMZ ... the league made multiple attempts to obtain the video, but was turned away. We're told the league contacted the hotel, and was told it's corporate policy to only turn surveillance video over to law enforcement.
We're told the NFL also contacted Cleveland PD attempting to get the video, but was also denied.
The source says the league's investigation included reaching out to the alleged victim, who did not respond.