Daniel Levy has told Tottenham supporters he understands their frustration at the end of a disappointing season and admits the club has failed to deliver on their expectations.
Spurs have extended their long wait for a trophy and have lost their Champions League status.
They are jostling for a place in the minor European competitions next season at the end of a campaign.
'This has been an immensely difficult season,' said Levy, in the Spurs match-day programme for the game against Brentford, the final home game of the season, on Saturday.