Outbound telemarketing involves a proactive sales approach wherein a team of skilled telemarketers make outbound calls to targeted customers to sell purchase a product or service. Also, it is a cost effective marketing tool to maintain positive relationship with existing customers. Moreover, this service helps business in building the strong sales pipeline. Outbound telemarketing service helps companies to reach out directly to the suitable customers, deliver upgraded services and also get their feedback at the same time.
Some of the key players profiled in the study are:
TeleTech Holdings, Inc. (United States),Atento S.A. (Luxembourg),Concentrix Corporation (United States),Alorica Inc.