The arbitration process, as the New York Yankees well know, is fraught with flaws and the potential for hurt feelings. But it is the system negotiated and contained in the collective bargaining agreement between owners and players.
Neither side likes the process, but until a better idea comes about the process will once again reach a conclusion this year.
A good read comes from Scott Gilly, writing for Business Insider, in which as a former arbitrator, he breaks down the do’s and don’ts for behavior. His main point comes at the end when he says, “Play hard, play nice,” which sounds like a nice trick if you can do it.