HARRISON, N.J. (August 16, 2016) – The New York Red Bulls earned the highest ranking in the inaugural J.D. Power 2016 Fan Experience StudySM, released today. The Red Bulls were the top performing team in the 2016 Fan Experience Study that was based on more than 5,700 completed survey instruments from sports fans who attended a National Football League®, Major League Baseball®, National Hockey League®, Major League Soccer® or National Basketball Association® event in the past 12 months in the New York designated market area. The study was fielded in June 2016.
The Fan Experience Study measures customer satisfaction of major pro sports teams in New York, Los Angeles, Chicago and Houston across seven factors.