Ellen Burns needed a break from the crowd. Her New York Mets were hosting an afternoon game against the reigning World Series champion Atlanta Braves in early May, and the game had drawn more than 23,000 fans to Citi Field in Queens.
Burns, an administrative assistant at a New York CPA firm, has anxiety and found herself needing a bit of quiet time, so she headed to a newly designated space tucked in a corner near Suite 229 on the Empire level, away from the main concourse, protected from the elements and out of view of the game.