United Airlines is currently in the middle of a massive PR scandal following the violent removal of a paying customer during one of their overbooked flights. The incident was video taped, and has since gone viral.
In case you weren’t aware of the situation until now, here’s a brief summary of the incident that left the passenger bloody and distressed:
“The flight was overbooked, and United needed to find seats for four of its crew members so they could staff later flights taking off from Louisville. The airline offered passengers up to $800 to leave, but when no one volunteered, United selected four passengers at random and ordered them off the flight.