Sometimes you cannot hear yourself in a busy metropolitan newsroom with the constant ringing phones. Even then, in 1995, with the advent of the Internet and social media still a dot ahead in the distance, the old-fashioned way still worked in passing along a message -- like a piece of paper. However, the crumpled slip with a name and number scrawled on it held out something new to Monte Cox. Curious, Cox looked at it and followed up with a phone call. Little did he know it would be one of those galvanizing, life-changing moments.
Inquiries come in all of the time in the newspaper business.