24-hour, free emotional support helpline for all Floridians, in partnership with New Directions Behavioral Health. Any Floridian – even if uninsured or insured by another plan – can call 833-848-1762 for support in managing feelings of stress, anxiety, grief or fear related to the COVID-19 pandemic. Counselors cannot provide information on COVID-19 testing or treatment.
Increased Access to Virtual Health Care - Florida Blue has increased access to virtual health care options for all members to help reduce the spread of the COVID-19. All Medicare Advantage and Affordable Care Act (Obamacare) members now have $0 access to Teladoc, which provides 24/7 bilingual virtual care via phone, video or mobile app.