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Westpac Bank teller REFUSES to let a customer cancel her own account: Here's why

Related Topics: Brittney Karbowski

A bank teller has been praised for saving a customer from losing millions in a cruel romance scam.

The woman approached Marlena Karbowski at the Westpac branch in Liverpool, Western Sydney, and asked to scrap her home insurance as she was planning to sell up.

Ms Karbowski asked why she was selling her home after noticing the customer apppeared nervous.

The woman initially said she was 'helping out her son', but capitulated and admitted it was to get her boyfriend freed from an overseas jail.

The teller immediately realised something was amiss and asked the woman into her office to investigate further.