The email looks a little something like this:
I called Duke to get the details. I was told that Duke (in all ticketing situations) will take as many orders they can to make sure their allotment is full, and if the allotment is met and there’s a surplus they go to Iron Duke priority points (K Fund points, basically). Obviously Kentucky fans aren’t going to have Iron Duke priority points, so the tickets purchased by non-Iron Duke priority members were refunded. I was told that fans that had their orders cancelled would be put on a waiting list and could potentially end up with tickets in the Duke section, but they wouldn’t find out until Tuesday, a WEEK before the game.