FOR THE RECORD: A series using documents obtained under the Freedom of Information Act to dig deeper into the news and analyze issues
CHAMPAIGN — As the Memorial Stadium crowd was enjoying a rare Illini win over Nebraska last fall, one fan was having a little too much fun.
“Illini idiot with a horse head with alcohol on him shouting obscenities. Standing in aisle between section 111 and 110. Row 4,” another fan texted to the customer help line at 4:20 p.m.
Fifty-two minutes later, came another: “Illini, how long is it going to take?