VIRGINIA WATER, England -- In 2010, after walking off the West Course at Wentworth having shot a 2-under-par 70 in the second round of the BMW PGA Championship, Ernie Els turned to address the media by the scorer's hut, at the bottom of the hill beneath the famous old clubhouse.
His words were strong, but his demeanour was the most striking feature during a remarkable 10 minutes. Visibly upset, his emotions were revealed in a series of anguished responses to criticism of the course renovations which his design company had overseen.
Seven years on, the contrast could not have been greater.