Words like "shocking," "stunner," and "upset" usually apply when a high-major conference team gets beat at home, decisively, by a low-major opponent. Synonyms of surprise and invocations of an electrical jolt are appropriate where a loss is not just unexpected, but could not have been contemplated before the game.
Those words do not apply to games where one team is coached by John Thompson III. Since 2008, JT3's teams have lost time and again to inferior teams that played with superior heart, training, and strategy. The opponent's guards have always been quicker, its ball movement always crisper, and its focus greater as Georgetown has routinely surrendered 20-point deficits, never to fully recover.