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There are moments during a season that can define the outcome of those nine and a half months of toil, whether it's an unexpected win or an unbelievable defeat, the reaction to key moments can have a conclusive effect on the rest of the season.
One of Crystal Palace's defining moments this season could easily have been the win over Southampton at the beginning of December. Palace had struggled in the months beforehand and, with Alan Pardew under pressure following a shambolic 5-4 defeat to Swansea, secured a win that at the time had looked like a turning point in the club's fortunes.