Six years ago, Crystal Palace F.C. sat bottom of a 20-team table for the standard of its matchday experience. Today, it sits second from top.
Over years of tireless work, the team at Selhurst Park have tweaked the stadium in every aspect to now provide supporters with the best experience that's ever been on offer. As Palace's Director of Operations, Sharon Lacey, says: "We can’t do anything about what happens on the pitch - that’s down to the players. But if we can do a series of small things that improve people’s matchday, then I think we’re winning.