Over the last few years, Major League Baseball has gone to mobile ticketing in a big way. This isn’t any different than any other major event. The pandemic accelerated this trend.
I’m not a big fan of this, despite its convenience (as long as I have my phone with me, I can’t forget my tickets). A hard paper ticket is a tangible souvenir of the event you’ve attended, and I don’t think MLB (or other sports) really understands this.
Nevertheless, that ship has sailed.
I’m writing this article to tell you about an issue I’ve come across this season with tickets in my MLB Ballpark app — specifically, about tickets sold through teams that use Ticketmaster as their source.