Last week, I posted here about some issues I was having accessing tickets for some Cubs vs. Braves games in Atlanta in September through the MLB Ballpark app. The tickets weren’t accessible at all, and I kept getting weird error messages when trying to load them.
I’m happy to report that I can now see these tickets via the MLB Ballpark app, and this is thanks to the folks at the @MLBFanSupport Twitter account, who patiently spent a lot of time back-and-forth with me trying to diagnose and fix this issue. Kudos to them.