Ten years ago this month, Delta Air Lines merged with Northwest — and promised that would finally create stability for customers and employees, help hubs including Salt Lake City to prosper, and show that consolidation is good for the industry.
Delta is marking the anniversary of that fusion — the first of a flurry of mergers that sought to help airlines survive bankruptcies, low-cost competitors, high fuel costs and recession — by saying it kept all those promises, and that Salt Lake City is a big benefactor.
“We’ve essentially gone from fighting for our survival to a world where we are able to serially invest in our people and in our customers,” Paul Jacobson, Delta’s chief financial officer told The Salt Lake Tribune.