A woman was left gobsmacked when she was refused access to a Costa Coffee's toilet because she hadn't purchased a drink there first.
Amanda Baverstock wanted to make a pit stop at the Costa at the Mallard Road Retail Park, but was left disgruntled when the employee told her she had to buy a drink first if she wanted to access the toilet, the Bournemouth Echo reported.
The incident, which took place on March 22, saw Amanda try to enter the toilets, before a barista told her the access code was printed on receipts.