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Ravens president: 'We have to do a better job of engaging with our fans'

ORLANDO, Fla. -- Baltimore Ravens president Dick Cass wants to repair the relationship with fans who have become angered by some players' national anthem protests and disappointed by a three-year playoff drought.

"I think there has been a disconnect and I blame ourselves," Cass said Monday at the NFL owners meetings. "We have to do a better job of engaging with our fans."

The Ravens have sold out every game during their 20-year history at M&T Bank Stadium, but there were an increasing number of empty seats throughout last season. The no-shows were in the thousands for the 14th-largest stadium in the league.