Newcastle have defended the quality of Castore products, despite receiving hundreds of complaints from supporters and ditching the kit supplier for adidas.
Fans have used social media and official channels to highlight what they believe to be poor customer service, excessive delivery times and incorrect orders.
The £5million-per-year Castore deal was agreed by former owner Mike Ashley in 2021 and was due to run until 2026.
However, Newcastle’s Saudi-led owners negotiated a severance package earlier this year, with adidas replacing Castore from next summer. That deal will be worth £40m per season.
But Newcastle, in light of criticism of Castore this week, said in a statement: ‘The club has found the quality of Castore products to be extremely high.