FAYETTEVILLE — Some fans who attended Arkansas’ football game against South Carolina last Saturday were affected by an outage for the technology company that handles the Razorbacks’ digital ticketing.
According to The Associated Press, at least eight other schools — Nebraska, Oklahoma, Georgia Tech, Pittsburgh, UCLA, Wisconsin, Michigan and Cincinnati — reported problems with their digital ticketing between late morning and 3:30 p.m. last Saturday. All schools are partnered with Paciolan, a California-based company that reports it has 125 clients, including 75% of Power 5 teams.
Kevin Trainor, a senior associate athletics director at Arkansas, wrote in an email that a system-wide outage like the one last week had not occurred previously.